JCAF Privacy

We are committed to protecting your personal information. This privacy notice explains how we use and share your personal information and your rights in relation to this. Personal information means any information about an individual from which that person can be identified.

References to ‘you’ means anyone using our websites, products or services whose personal information, contact details or other information is provided to us.

We also operate cookies on our website and information about that is also provided separately in our cookies policy.

1. What data we collect

• Only use personal information as the law allows
• Categories: identity and contact data eg: names, titles, other identifiers; address, email address and telephone numbers; could also include: organisations, role, affiliations, department, education and skills, sector or industry, financial and pay details, geographic location, social media accounts, preferences or purchase history; online behaviours and interactions with our websites and products
• Info from third parties – employer, group companies, service providers and agents

2. Your obligations:

• Accurate and current information
• If you give information about any other person, have to make sure that you have their consent to pass those details to us and for us to use those details in accordance with this privacy notice. You should also make sure that you bring this privacy notice to their attention.

3. Systems used to gather data:

• We gather information directly from you and also via our websites and other technical systems.
• These may include, for example, our:

+ Computer networks and connections

+ Communications systems

+ Authentication methods, including single sign on and username/password credentials

+ Tracking technologies (such as Mixpanel, Google, click through links, cookies and web beacons)

+ Email and instant messaging systems

+ Intranet and internet facilities

+ Telephones, voicemail, mobile phone records

+ Other hardware and software owned, used or provided by or on behalf of us and our group companies.

4. Cookies:

• Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are useful because they allow our website to recognise your device.
• Cookies do lots of different jobs, like improving navigation between pages, remembering your preferences, and generally improving your online experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. Cookies may be stored by the browser for a single session or for a longer period of time.

5. Reasons for processing:

• We may process your personal information for our legitimate business purposes, such as:

+ Delivery of services

+ To enhance, modify, personalise or otherwise improve our services for the benefit of our customers including reporting on usage trends

+ To enhance the security of our network and information systems

+ To better understand how people interact with our websites or products

+ Improving the effectiveness of promotional campaigns and advertising

+ To comply with legal or regulatory obligations and good practice

+ To contact existing customers or individuals that have shown an interest in our products or services for marketing activities

+ To contact individuals for certain marketing activities

+ To administer this website, including troubleshooting, data analysis, testing, system maintenance and support, so that we can provide and improve the products and services we offer and ensure our website operates properly, and for network security

+ If you express an interest in working for us, to assess and, where appropriate, deal with your application

+ To ensure our third-party providers can perform their obligations to us

+ To gather your feedback on our products and services

+ To detect fraud, investigate suspicious activity and/or to ensure our content and services meet industry standards in respect of research integrity

+ To evaluate and monitor demographic information provided for the purposes of diversity and inclusion initiatives

• We always carefully consider your interests and your personal information rights before doing this. If you have any concerns about us processing your personal information for these reasons, you have the right to object. If you wish to do so, please contact us.
• In other circumstances, such as for certain marketing activities, we will only process personal information where you have provided your consent for us to do so. You can withdraw this consent at any time. If you wish to do so, please contact us.

6. How we hold and share information

• We will only keep data for as long as is reasonable, based on the nature of the data and the reason for processing. If you would like more detail about our retention policies that are applicable to your personal information, please contact us.
• We may disclose and exchange information with our group companies, service providers, representatives and agents, as well as with law enforcement agencies and regulatory bodies for the above reasons.
• Information may be held at our offices and those of our group companies, service providers, representatives and agents as described above. Information may be transferred to other countries around the world, including those without data protection laws equivalent to those in the UK, where required for our processing activities. We have security measures in place to seek to ensure that there are adequate safeguards in place to protect the data we hold.

7. Authors and reviewers:

• If you are an author, when you submit your article or book manuscript to us, your name, email address, affiliation and other contact details will be used for dissemination promotion of your published article or book and for delivery of services to you. This involves sharing data with third party partners involved in the production and publication process. By way of example, this includes editors and reviewers. We may use third party providers to verify personal and other information you have provided to us in connection with any manuscript you submit to us for publication.
• It is usual for your name and contact details to be included in the published content. Your published article or book will be made available on our website, www.emerald.com/insight, and, to help promote and protect your work and ensure maximum discoverability, will be distributed to a number of third parties including abstracting and indexing service providers, originality check providers, content repositories, content aggregators and library discovery tools. We may also share your contact details with third party providers of author services to allow you to make use of their services.
• As an author, you must ensure that all co-authors and significant contributors agree to publication of the article or book and to being named as a co-author or contributor to the article or book. If you are a co-author or significant contributor, we will also process your personal information as explained above.
• If you are a reviewer, your name will appear in the published journal that you reviewed. We may also include your name and email address where we promote that journal (for example on our websites) and share your contact details with other reviewers so that they can contact you in relation to that journal.

8. Research and development

• If you volunteer to participate in market research projects being undertaken by us or our group companies this will involve us processing your personal data.
• Typically, this will be personal data such as your name, email address, age, job role and details regarding your education. Any personal data you share for the purpose of your participation will only be accessible to members of the team who are involved in market research activities.
• We may also use third parties to support our market research activities, such as hosting online surveys or for technical support. Any personal data shared with third parties is limited to the extent necessary to fulfil these contracted services. We do not allow third parties to use your personal data for their own purposes.

9. Updates:

• Changes may be necessary to this notice to reflect legal or data processing development.
• Any significant different use of your data will be communicated to you. As explained above, you can amend your consents or raise an objection to our processing of data at any time.

10. Third party links:

• This website may include links to third party websites, such as our Twitter, Faceboojk and LinkedIn social media pages. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. You should read any policies and other statements on such websites carefully.